We have selected four stars rather than five because of the poor communication and pompous attitude of the customer moving coordinator, Laurie Baker. Unfortunately, she failed to provide timely and accurate information on moving costs and destination arrival time.
Thieves! They stole my iPhone during my move and denied any responsibility. I know it was a single employee who took the phone, but the customer service reps were less than helpful. Stay away!
Stevens was great. Chad, our driver, was particularly easy to work with, responsive and attentive. He even paid attention to our toddler, who loves trucks- he let him sit in the truck cab while the truck was loaded and gave our son cards with trucks on them. He was quick and efficient and I felt our belongings were safe with him and his team.
Sean Bender and his staff of movers were outstanding, professional and a joy to work with. Katie was exceptional in keeping us notified regarding arrival times and the paper tracking of our household items. I was impressed with the positive attitudes of each mover and their willingness to accommodate our various requests. They turned what usually is a stressful time into an enjoyable experience.
Great service starting with Joe who came to give us the estimate to Dave and his crew who did the heavy lifting and moved our belongings. And true to their word, when the final weight came in lower than the estimate, they lowered the bill. We paid less. Will call them if I ever move again.
We experienced an excellent experience; truely a 10 on a scale of 1 to 10! It started with a knowledgeable sales professional, then accurate information updates from operations and perhaps most critical..... a great driver who managed the on site care of our belongings! In addition to all of this, they offered a highly competitive price and an accurate quote. We would absolutely recommend Stevens!
Stevens Moving Storage Of Cleveland is a US Moving Company based in Bedford Heights, Ohio. Stevens Moving Storage Of Cleveland is located at 23600 Corbin Dr, Bedford Heights, OH 44128, USA.
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